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Cottage Closing / Winterizing

TERMS & CONDITIONS

The sole purpose of a winterization is to prevent damage from freezing pipes. Winterizing is a systematic shut-down only and it does not involve testing the plumbing system for existing damage or leaks. The winterization process does not protect pipes, fittings, equipment etc. from being adversely affected by an unconditioned environment during the winter months. This procedure is not a guarantee or warranty of any kind with respect to the plumbing, or any other mechanical systems at the property.

As a part of the winterization service, Grey-Bruce Plumbing will provide a qualified technician to perform the following: 

  • Shut-down the main water supply / shut-off the well pump

  • Drain the domestic water system. Draining water to the best of our ability.

  • Treat traps and toilets with antifreeze.

  • Clear solenoid valves at dishwasher, icemaker and clothes washer.

  • Treat dishwasher with antifreeze.

  • Treat clothes washer with antifreeze.

  • Treat all known p-traps with antifreeze.

 

Terms and Conditions

  1. In order to be covered by our Standard Terms & Conditions, Cottage Closing (Winterizing) customers are required to have proper shut-off valves and drains for their property and a clearly marked breaker to cut power to the well (if applicable) and water heater.

  2. Grey-Bruce Plumbing requests that we are hired to dewinterize/open the property. Grey-Bruce Plumbing Ltd. is not responsible for any damages if the water is turned back on by anyone else, at any time, for any reason. 

  3. Grey-Bruce Plumbing Ltd.’s standard warranty only extends to damage caused due to their employee’s negligence or improper winterization.

  4. Grey-Bruce Plumbing cannot cover or be held liable or responsible for the following:

    1. Submersible well pumps or underground piping, well lines prior to shallow well pump. irrigation systems, appliances, heating systems and water distribution systems not being properly winterized. Also, manufacturers of water conditioning equipment such as iron filters, reverse osmosis, and water softeners do not recommend their equipment to be winterized. Due to this and the inability for us to properly winterize this type of equipment, his equipment will not be covered under this agreement. We will evacuate water out of them to the best of our ability but cannot guarantee complete water removal. It is recommended they be removed and stored in a warm climate area. (We would be willing to disconnect units after winterization for the homeowner to transport them if desired.)

    2. Wrapped, looped, low hanging, back-graded piping of any kind. We will winterize with compressed air to the best of our ability but piping isn't always accessible or exposed for visual inspection to properly address the issue. Often water droplets left remaining can settle at a low point. (It is not possible to get 100% of water evacuated from a system.)

    3. Water lines or damage from any water lines buried underground which cannot be properly winterized with compressed air. Ex: well line to the house.

    4. It is possible that drain valves, low points, filters, stops, etc. (included but not limited to) may be left open to allow drainage of the system. Grey-Bruce Plumbing will not be responsible for any damage/repairs caused by anyone other than Grey-Bruce Plumbing  starting the plumbing system with these items open.

    5. When exposing the normally wet or submerged plumbing in the building to dry, cold air over the winter months, parts and pieces can and will dry out, crack, and/or shrink. Particularly vulnerable parts and pieces include, but are not limited to cartridges, O-rings, washers, gaskets, and faucets. This damage is considered normal wear and tear, and therefore is not covered or guaranteed under these Terms & Conditions. Although we winterize water supply lines to washing machines, icemakers and dishwashers, Grey-Bruce Plumbing will not guarantee these items.

  5. The property owner is responsible to notify us of any issues within a reasonable period of time.

  6. Grey-Bruce Plumbing requires that they perform any repairs covered under this agreement. 

  7. No service will be rendered if the customer has a past-due account with Grey-Bruce Plumbing or their subsidiaries.

  8. Last minute cancellations (less than 24 hours ) and no-shows will result in a minimum charge of our full service call fee.

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